1. Overview

MaruVista Travels respects your privacy and is committed to protecting personal data you share with us through our website, enquiry forms, email, phone, or WhatsApp.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights regarding your data.

2. Information We Collect

We may collect the following information when you enquire or book with us:

• Full name, email address, and phone number
• Travel dates, destination preferences, and number of travellers
• Tour or package name you enquired about
• Messages or special requests you submit via forms
• Payment-related information (processed securely; we do not store full card details on our servers)
• Technical data such as IP address and browser type for security and analytics

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and prepare customised tour quotations
• Confirm bookings and communicate itinerary details
• Coordinate hotels, transport, guides, and activities on your behalf
• Send booking confirmations, updates, and customer support messages
• Improve our website, services, and customer experience
• Comply with legal and regulatory obligations

4. Sharing of Information

We do not sell your personal data. We may share necessary details with trusted third parties only when required to deliver your booking, such as hotels, drivers, tour guides, activity operators, and payment processors.

All partners are expected to handle data responsibly and use it only for the purpose of providing the booked service.

5. Data Retention

We retain enquiry and booking records for as long as necessary to fulfil our services, resolve disputes, and meet accounting or legal requirements. You may request deletion of non-essential data subject to applicable laws.

6. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, and understand visitor behaviour. You can control cookies through your browser settings.

7. Data Security

We implement reasonable administrative and technical measures to protect your information from unauthorised access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at maruvistatravels@gmail.com. We will respond within a reasonable timeframe.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

MaruVista Travels · Near Jaisalmer Fort, Dhibba Para, Jaisalmer, Rajasthan 345001, India

Email: maruvistatravels@gmail.com · Phone: +91 80055 26855